US/Canadian NCOA, CASS, DPV, SERP and Global Address Correction

US National Change of Address (NCOA)
The US National Change of Address (NCOA) system is a database maintained by the United States Postal Service (USPS) of all people who have moved in the past 48 months. We can pass any of your data files against this massive database, updating the addresses to enhance deliverability. It is also required if you wish to take advantage of US presorted postage rates, since any presorted mail must have been NCOA'd within 95 days of mail date.

This is the most cost-effective method available for updating your files with new addressing information as well as limiting the amount of undeliverable mail you send out, since Standard Mail is not forwarded by the USPS. Maximizing your deliverable mail will lower your cost per piece mailed, which in turn maximizes your net profit.
Canadian National Change of Address (Canadian NCOA)
Each year, approximately 1.2 million households file a change of address notification with Canada Post. The Canada Post Change of Address (NCOA) system contains over 10 million moves covering the last 6 years of address change information.

Updating your data via Canadian NCOA ensures that your mail gets to the people you intend to reach, even if they have moved. Reaching the correct target at the right time is the best way to maximize response to your mailing.
CASS US Address Standardization and Correction/DPV Delivery Point Validation
The United States Postal Service (USPS) publishes a database of all active addresses that they can deliver to, as well as standards that reflect exactly how addresses should be written. The Coding Accuracy Support System (CASS) software reads your addresses and updates them to match these standards, correcting them where it can. The CASS systems we use are certified by the USPS in order to guarantee their accuracy, and their databases are updated every 30 days. This insures that we have the most up-to-date address information possible and that we can do the best possible job of cleaning your address data.

Where CASS checks to see that a house number is in the appropriate range on a street, DPV (Delivery Point Validation) goes a step farther. It matches against an even larger database of every deliverable address in the United States. Our systems compare your NCOA'd and CASS'd addresses against this database and remove any record that can't be delivered for any reason, such as an empty lot or the building is known to be vacant.
SERP Canadian Address Standardization and Correction
Canada Post, via their Address Accuracy initiative, requires that the addresses printed on mailing materials of 5,000 pieces or more must be at least 95% accurate. If the accuracy falls below 95%, they charge an additional $0.05 CAD per mailing piece under the 95% level. For example, if a mailing is only 90% accurate, Canada Post will charge a surcharge on the 5% (95% - 90%) of the mailing.

Their Software Evaluation and Recognition Program (SERP) certifies which software can be used to enforce these standards and produce the appropriate Statement of Accuracy. We use the SERP-certified StreetSweeper system by Pitney Bowes to correct addresses and produce the Statement of Accuracy, ensuring that your mail is delivered quickly and accurately without any surcharges.
Global Address Correction
International Addressing presents unique challenges. Most every country has different formatting requirements and addressing standards. Germany, for example, places the house number after the street name. Japan formats the address with the postal code first, then prefecture (region), city/town/area, then neighborhood and house number in a 3 number sequence (chome-banchi-go).

We have partnered with Global-Z to handle these details, as they have some of the best capabilities and postal databases available. Our on-line feed with them ensures the fastest possible turnaround for your data.
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